ITHENA

Systems of
Engagement

Digitize Processes and Customer Experience with modern applications!

Agile Business Transformation

ITHENA’s business transformation approach includes strategic involvement with our customer’s teams to achieve business benefits.  From modernizing legacy business applications for improved productivity to enabling people practices with AGILE methods, we help transform your business to scale for future!

Our Expertise: SAFE | AGILE Strategy | Assessment | Roadmap | Cloud Readiness | Migration | Upgrade | Reporting & Data Analytics | Integration with 3rd party systems | Modern UI.UX with Systems of Records | Managed Services & Support

Extreme Customer Experience

Get issues resolved quickly; We drive greater customer loyalty and increase customer satisfaction by engaging users into the right channel at the right time.

Cloud

Streamline your business with our modernized approach to Cloud Integration. Speed up Cloud Migration & seamless deployment with an Industry-Leading Platform.

Enterprise Integration

Ensure fast, effective implementation in technologies, processes, and team structures that connect data, applications, and devices from everywhere in your organization.

Business Process Transformation

Make progressive changes to elements of your processes to meet new business goals. Using our Agile & lean principles - incorporate new technology, save costs, and better enable your team's productivity.

Analytic Workflow

Get factual suggestions and solutions for any business problems you have, with our Analytic Workflow which derives insightful values from inspecting any form of structured or unstructured data.

Achieve Enterprise Agility

Work with ITHENA to build your business transformation with our expert Mentoring, Transformational Consulting, and Training! Our customers engage with us to help them build their transformation Roadmap, the Strategy to achieve that vision – through Agile deployment and Digital technology. Online – Live – Interactive – Immersive

Business Transformation Workshop

Build a clear vision as to WHY transformation is required and what Technology, Process, Organization is going to be key to success for you!

Transformation

Create differentiation with Innovation and best practices for digital Transformation initiatives with ITHENA's SAFE & AGILE advisory and consulting capabilities.

Training

Approach training differently! We enable active coaches that engage for training with your initiatives and programs. While we provide classroom based specific training, we differentiate in applying lean-agile principles while being engaged with your teams.

Mentoring

Enabling a sounding board, a leadership skill, a mentor - to your managers, leaders and executives - to specifically achieve the transformation they are set out to build for your organization.

CERTIFICATIONS

CSM | ASM | CSP - SM | CSPO

CSM | ASM | CSP - SM | CSPO

A-CSPO | CSP-PO

TRAININGS PROVIDED

SPC | SA | SP | SASM | RTE | POPM

SPC | SA | SP | SASM | RTE | POPM

SDP | SGP | ASE | LPM | APM | ARCH

SAMPLE CUSTOMERS

AMAZON | AIG | CAPITAL ONE | FANNIE MAE | T-MOBILE

AMAZON | AIG | CAPITAL ONE | FANNIE MAE | T-MOBILE

FARMERS | THALES | NORTHERN TRUST | MERCEDES | PFIZER

Offerings

Discover what makes ITHENA enterprise technology services different.

Oracle

Integrated applications suite of comprehensive enterprise resource planning software that combines business value, standards-based technology, and deep industry experience into a business solution with a low total cost of ownership.

ITHENA’s experience can help you provide a full view of your business including increased user productivity, scalable business performance, enhanced forecasting and decision-making with real-time business intelligence, and deploying new, innovative applications.

Customer Experience
Customer Self Service can recognize the customer and personalize the experience by providing specific and relevant information, promoting improved communication while lowering the cost of routine transactions, and freeing your agents to devote more time to customers with special issues.

Cloud

Oracle’s JD Edwards cloud strategy is hybrid by design to enable your digital business by giving you choice and control. Hybrid deployment gives our customers the best of both worlds:

  • The increased agility and reduced IT complexity of a cloud-based approach
  • The ability to protect your existing applications investment and customizations


Business Process Transformation

The continued strategic development of JD Edwards EnterpriseOne by Oracle ensures a robust digital platform for the future in business process transformation.

  • Combine and measure data for better business decisions
  • Transform your supply chain
  • Fully automated decision-making
  • Support and strengthen business relationships


Enterprise Integration
JD Edwards Enterprise One offers the following methods for interoperability and integration with other Oracle applications and third-party products:

  • Business Services Server
  • Transaction Server
  • Connectors for point-to-point integration
  • Batch interfaces for bulk data transfer


Analytic Workflow

Oracle’s JD Edwards EnterpriseOne Workflow enables you to automate the high-volume, formerly paper-based process into an email-based process flow across a network. Documents, information, and tasks pass from one participant to another for action based on a set of procedural rules. The result is an automated and efficient process with minimal user involvement, which enables you to streamline the existing business processes, increase efficiency, and reduce process time.

SAP S/4 HANA

Transforms business processes with intelligent automation and runs on a market-leading in-memory database that offers real-time processing speeds and a dramatically simplified data model.

SAP S/4 HANA is the primary ERP of many of the world’s largest businesses, which automates and centralizes all business aspects. As a result, the range of S/4 HANA applications and implementations extend across every vertical and form of industry, from automobiles to IT to FMCG.