Discover the Enhanced Capabilities of iSERV:
Where Innovation Meets Efficiency!
With a revamped UI, intuitive AI-based analytics, and seamless end-to-end e-commerce integration to manage your service needs has become effortless. From ordering parts to tracking shipments, experience efficiency like never before with iSERV!
Experience the Future of Service Excellence!
Explore the enhanced capabilities of iSERV and unlock the full potential of your business. With these updates, we’re bringing you an even more powerful and seamless service management experience, empowering you to achieve greater efficiency and productivity.
Enhanced User Interface: Experience a Revolution in User Experience
iSERV’s refined UI establishes a new benchmark in user experience, offering visually captivating design and seamlessly intuitive navigation. Enjoy a seamless experience from start to finish with the new, sleek, and intuitive interface.
- Effortless app navigation
- Intuitive and sleek interface
- Easy access to features
AI-based User Analytics: Drive Performance with Data-driven Insights
Harness the power of artificial intelligence to gain deeper and actionable insights into your service operations. Leverage advanced AI algorithms to analyze data in real-time, optimize workflows, and enhance decision-making processes.
- Advanced predictive maintenance
- Data-driven actionable insights
- Analyze data in real-time
End-to-end E-commerce Solution: Transform Your Procurement Experience
Simplify your equipment parts ordering process with our comprehensive e-commerce solution within the iSERV application. Visualize and order parts using the 3D model view of the equipment, streamlining the procurement process. Track deliveries and manage orders with ease, ensuring a seamless and efficient purchasing experience.
- 3D model view of the equipment
- Seamless order payment platform
- User-friendly purchasing experience
Advanced Features to Manage End-to-end E-commerce 
Unified Information Hub
Organized List: Searchable list of available spare parts for easy selections
Product Information: Detailed 2D and 3D view of spare parts with specifications, features, availability,
location & images
Pricing Details: Up-to-date prices are accessible to customers
Customer Support: Availability of 24*7 customer services
Easy System Integration
Integration with ERP: Easy integration into all ERP systems for spare parts ordering process & managing inventory, orders, & bills of materials (BOM)
Order Tracking: Real-time tracking of orders from placement to delivery to experience full transparency
BOM Visualization:2D/3D models of products to view & select orderable v/s non-orderable parts with prices
Enhanced Shopping Experience
Add to Cart: Easy-to-use cart functionality for users to add items with a single click
Shipping Options: Multiple shipping options to meet various customer needs and timelines
Payment Options: Diverse digital payment modes supported for customer’s convenience
Email Notifications: Email alerts for order confirmations, shipping updates, etc.
Join the growing number of businesses revolutionizing their service operations with iSERV and elevate your service experience with iSERV's latest upgrades.
About iSERV:
iSERV is a cutting-edge IoT-powered smart service application that enables OEM service teams to connect, visualize, and act on the customer’s issues within the defined Service Level Agreements (SLA). It provides the teams with real-time visibility of equipment performance and empowers them to collaborate remotely through an integrated, easy-to-use mobile and web application.
iSERV unlocks the potential for OEMs to elevate profits and supercharge after-market services by providing access to features like:
Service
Application
Performance
Monitoring
Knowledge
Portal
Predictive
Maintenance
End – to – end
E-commerce Integration
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