Case Study
Integrating and Enhancing Development and Support for a Telematics Service Provider
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accuracy in asset tracking
About the Client
A prominent U.S.-based provider of trailer telematics solutions dedicated to empowering fleet operators with advanced tools to monitor, manage, and optimize their assets. Facing challenges with scalability, third-party sensor integration, and timely feature delivery, the client partnered with ITHENA to address these issues. By deploying the iSAT Smart Asset Tracking solution, the client achieved seamless system integration, enhanced platform performance, and real-time asset tracking, resulting in improved operational efficiency and significant cost savings.
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accuracy in asset tracking
iSAT revolutionized how we manage our fleet operations. The platform’s scalable capabilities, real-time asset tracking, and seamless third-party integrations significantly boosted our efficiency and asset utilization. With ITHENA’s support, we overcame scalability challenges and delivered superior service to our customers.
VP, Operations
VP, Operations
Opportunity for Impact
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Accuracy in asset tracking
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Increase in maintenance productivity
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Rise in asset utilization
Key Challenges Faced
- Limitations in scalability due to legacy application modules, struggling to handle over 50K trailers and process 7M+ messages daily
- Lack of support and integration capabilities with third-party sensor providers
- Aggressive timelines for delivering changes
Our Solution
ITHENA’s Smart Asset Tracking solution, iSAT was deployed with features including:
System Integration and Timely Delivery to Changes
Delivered device microcontroller unit (MCU) integrations with new features and enhancements, ensuring timely and high-quality implementation
Scalable Software Provisioning
Provided scalable software supporting 3rd party sensor providers, increasing performance and platform uptime
Data-driven Service and Analytics
Enabled efficient management of high data volumes (50K+ trailers, 7M+ messages daily) with workflow-driven analytics to manage the infrastructure for inclusive value
Geo-Fence Configuration and Automated Alerts
Identified exact location of an asset and configured automated alerts to notify change in location, loss or theft
