Case Study
Revolutionizing Operational Efficiency for a Boiler Room Product Manufacturer with iGEMBA
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faster decision-making
About the Client
A leading North American manufacturer and supplier of boiler room products, specializing in boilers, burners, accessories, and controls. To address challenges like manual KPI monitoring, limited data access, and delayed decision-making, the company partnered with ITHENA to implement the Digital Shopfloor (iGEMBA) solution. By digitizing Gemba walks and introducing real-time dashboards, they streamlined operations, enhanced productivity, and improved data-driven decision-making.
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faster decision-making
ITHENA’s Digital Shopfloor solution transformed the way we monitor and manage our operations. With real-time data insights and interactive dashboards, we’ve significantly improved productivity, decision-making, and overall efficiency.
General Manager, Operations
General Manager, Operations
Opportunity for Impact
Faster decision-making
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Rise in team productivity
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Decrease in production delays
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Key Challenges Faced
- Manual and paper-based KPI monitoring processes
- Absence of historical data delayed actionable insights
- Inadequate drill-down functionality for leadership
- Lack of interactive data access capabilities and detailed insights
Our Solution
The client partnered with ITHENA and implemented the Digital Shopfloor (iGEMBA) solution:
Digitized Gemba Walks
Provided persona-based dashboard with user-configurable organizational structure
Interactive Dashboard
Delivered customizable KPI formulas and color limits for visual indicators
Data Visualization
Enabled drill-down capabilities for detailed data insights
Task Management
Empowered with Kanban board with task assignment and tracking capabilities
