Case Study
Transforming Operational Efficiency with iGEMBA for a Leading Golf Equipment Manufacturer
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%
reduction in decision-making time
About the Client
A leading manufacturer of premium golf equipment, renowned for its innovative technology that enhances performance for golfers of all levels. Focused on improving operational efficiency and data-driven decision-making, the company partnered with ITHENA to address challenges like reliance on paper-based workflows, limited real-time insights, and reduced productivity. By implementing ITHENA’s iGEMBA solution, the client achieved significant improvements in efficiency, visibility, and issue resolution, advancing their commitment to delivering high-quality products to golfers worldwide.
0
%
reduction in decision-making time
ITHENA’s iGEMBA solution revolutionized our operations by providing real-time visibility into KPIs and streamlining decision-making processes. The intuitive dashboards and automated insights significantly improved our efficiency, enabling us to focus on delivering the best products for our customers.
– Vice President, Operations
– Vice President, Operations
Opportunity for Impact
Reduction in decision-making time
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%
Increase in operational efficiency
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%
Faster issue resolution
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%
Key Challenges Faced
- Delay in decision-making and poor operational efficiency due to reliance on paper-based KPIs
- Lack of automated data feeds hindered real-time insights and limited proactive management
- Absence of historical data prevented trend analysis and effective root cause identification
- Inability to remap personnel assignments or track action items reduced visibility and impacted productivity
Our Solution
ITHENA’s Digital Shopfloor (iGEMBA) solution provided the client with:
Digital KPI Management
Customized persona-based dashboards for real-time KPI data views and enhanced performance monitoring
Personnel and Action Item Tracking
Streamlined tracking of workforce efficiency and task progress, improving operational efficiency
Color-Coded Dashboards
Intuitive color-coded (yellow/green) visual indicators providing instant insights into day and night performance metrics
Targeted Training and Implementation
Comprehensive training and testing with area representatives ensured the effective use of dashboards for optimal results
