Fortune 500 Chemical Company
Accelerating Decision-Making Through Real-Time Data Integration with Ignition
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faster decision-making
About the Client
A Fortune 500 chemical manufacturer delivering specialized products through a global network of production facilities. The organization faced challenges with siloed data, manual processes, and inconsistent reporting. By implementing ITHENA’s Ignition-powered integration platform, they achieved real-time data access, reduced operational inefficiencies, and created a scalable digital foundation that bridged the gap between IT and OT systems.
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faster decision-making
With ITHENA and the Ignition platform, we’ve broken down long-standing silos between our plant floor systems and enterprise applications. For the first time, our teams, from operations to corporate, have access to real-time, reliable data in one place. It’s transformed our ability to collaborate, respond quickly, and make informed decisions at every level of the organization.
Chief Digital Officer
Chief Digital Officer
Opportunity for Impact
Faster decision-making
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Faster data entry
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Drop in data quality issues
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Key Challenges Faced
- Fragmented data sources across PLCs, historians, MES, ERP, and other systems
- Manual data entry processes prone to delays and errors
- Disconnected OT and IT systems preventing unified performance tracking
Our Solution
The client partnered with ITHENA and integrated the IT & OT systems using the Ignition platform:
Unified Data Integration
Connected PLCs, MES, ERP, and databases through a centralized platform to eliminate silos
Seamless Data Flow
Removed manual touchpoints to improve data accuracy and reporting speed
IT/OT Convergence
Established secure, bidirectional data exchange between enterprise systems and the plant floor for a unified view across the enterprise
Holistic Operational Visibility
Delivered persona-based dashboards for real-time visibility into the operation
