Mining Operation
Boosting Productivity and Safety Through ITHENA’s Custom-Built Ignition App for Mining Operations
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faster decision-making
About the Client
A leading mining operation managing high-volume extraction activities across geographically dispersed sites. The client needed a flexible, scalable solution to replace outdated, manual workflows and reduce operational risk. By partnering with ITHENA to build a custom Ignition application, the company achieved streamlined data collection, improved safety oversight, and increased overall process efficiency.
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faster decision-making
Our operations are too complex for generic software. ITHENA delivered exactly what we needed, a custom-built Ignition app that fits our workflows, keeps our team safer, and gives us total control over our field data.
Manager of Operations
Manager of Operations
Opportunity for Impact
Faster decision-making
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Decrease in reporting errors
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Enhanced data accuracy
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Key Challenges Faced
- Inability to solve unique operational pain points by off-the-shelf software
- Manual, paper-based workflows for critical operational processes
- Disconnected spreadsheets and siloed data across departments
Our Solution
The client partnered with ITHENA and implemented a multi-feature custom application built on the Ignition platform:
Tailored Workflow Automation
Digitized complex, site-specific manual processes across maintenance, safety, and operations
Centralized Data Capture
Replaced paper logs and spreadsheets with a unified, real-time data entry interface
Integrated Safety Oversight
Enabled proactive safety management through digital checklists, real-time alerts, and incident tracking
Configurable Dashboards & Reporting
Provided persona-based visualizations and automated reports to enhance visibility and enable faster decisions
