Case Study
Boosting Productivity and Efficiency for a Global Manufacturer of Eco-Friendly Vehicles
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boost in workforce productivity
About the Client
A global leader in tractors, utility vehicles, and electric SUVs. The company is dedicated to sustainability, innovation, and advancing eco-friendly technologies. To address challenges like limited remote monitoring, real-time asset visibility, and the absence of a centralized knowledge base, the company implemented ITHENA’s iSERV Smart Service Solution. With advanced performance monitoring, predictive maintenance, and a centralized knowledge portal, the company achieved significant gains in productivity, decision-making speed, and troubleshooting efficiency.
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boost in workforce productivity
ITHENA’s iSERV Smart Service Solution has transformed our operations, delivering real-time insights and actionable data to drive efficiency. The predictive maintenance and centralized knowledge portal have not only improved productivity but also empowered our teams to make faster, smarter decisions.
– Senior Vice President, Production
– Senior Vice President, Production
Opportunity for Impact
Boost in workforce productivity
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Quicker decision-making
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x
Faster troubleshooting
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Key Challenges Faced
- Lack of remote monitoring made it difficult to track system performance
- Limited real-time asset monitoring and alerts
- Lack of a central digital knowledge repository </ul
Our Solution
ITHENA’s Smart Service (iSERV) solution empowered the client by:
Performance Monitoring
Enabled real-time KPI tracking, asset connectivity, and actionable insights through persona-based dashboards
Predictive Maintenance
Automated logbook digitization, inspections, and work orders while introducing scheduled maintenance
Knowledge Portal
Provided a comprehensive hub for training guides, troubleshooting resources, and self-service tools
