Case Study
Empowering a governmental organization by Optimizing Planning and Scheduling
0
%
boost in overall productivity
About the Client
A global leader in innovative, efficient automotive diagnostic tools, advancing next-generation vehicle technologies. To address challenges such as delayed project timelines, evolving industry demands, and usability concerns with diagnostic software, they implemented ITHENA’s Modernization solutions. With modernized app development, cutting-edge design practices, and Agile methodologies, the company accelerated delivery timelines, enhanced operational efficiency, and improved customer satisfaction.
0
%
boost in overall productivity
I just posted an entire week of material to these programs for reporting in about 30 minutes. Used to take me 15+ hours all during the week. YAY!!!!
-Enloa, End User
-Enloa, End User
Opportunity for Impact
Boost in overall productivity
0
%
Faster decision-making
0
x
Increase in operational efficiency
0
+
Key Challenges Faced
- Delayed decision-making and action due to time-consuming paper-based KPI monitoring during Gemba walks
- Inability to identify trends and patterns for proactive management of shop floor incidents
- Limited visibility into key performance indicators across SDQC
- Unavailability of historical data to conduct thorough root cause analysis (RCA) and developing targeted corrective actions
Our Solution
ITHENA’s Digital Shopfloor (iGEMBA) solution provided the client with:
Digital KPI Dashboard
Digitized dashboards enabled users to define organizational hierarchy and KPIs for a unified view of shop floor performance
Smart Visualization
Persona-based visualization of KPI formulas and color thresholds for clear performance insights
Historical KPI Access
Provided access to historical data of KPIs for easy comparison of current observations with past trends, enabling effective pattern analysis
Proactive Issue Resolution
Streamlined efficient task tracking and issue resolution related to KPI breaches
