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Case Study

Driving Business Growth Through Advanced Data Analytics

A Saudi general insurance and reinsurance company struggled to manage complex data, control risk and detect fraud. iRDS delivered data migration, performance dashboards, predictive analytics and cloud backup.

Engagement at a glance
Client
General insurance and reinsurance company, Saudi Arabia
Industry
Insurance
Solution
ITHENA Rapid Deployment Solution (iRDS)
Scope
Data migration and validation, dashboards, predictive analytics, cloud backup
Headline result
20% revenue increase
Opportunity for impact

Three numbers the insurer moved.

Results after iRDS became the company's analytics platform.

20%

Increase in revenue

Actionable intelligence supported pricing and growth decisions.

10%

Reduction in risks

Predictive analytics improved how risk exposure was managed.

30%

Decrease in revenue loss

Better fraud detection reduced revenue loss.

About the client

Meet the organization and understand the context behind the transformation.

A leading general insurance and reinsurance company in Saudi Arabia, dedicated to offering its clients high-quality services and competitive insurance. The company faced challenges including managing large volumes of complex data, mitigating risks, and improving fraud detection. By partnering with ITHENA, they implemented advanced data analytics solutions, transforming their operations and driving significant business growth.

In their words
ITHENA's iRDS have been a game-changer for our operations. The dashboards and predictive models provided invaluable insights into portfolio performance and fraud detection, enabling smarter decisions and reducing risks. This collaboration has not only enhanced our efficiency but also elevated our customer experience, setting us apart in a highly competitive market.

– Director, Operations
Key challenges faced

Too much data, too little insight.

Large volumes of complex data made risk and fraud hard to manage.

  • Difficulty managing large volumes of complex data from multiple sources
  • Inability to stay competitive in a rapidly evolving insurance market
  • Difficulty mitigating high levels of risk exposure
  • Lack of actionable business intelligence to drive decisions
Our solution

How ITHENA closed the gaps.

The client partnered with ITHENA and implemented the Rapid Deployment Solution (iRDS):

Data Migration & Validation

Transferred complex data from local sources, then validated and tested it using SQL

Performance Dashboard

Created dashboards to generate actionable insights on portfolio performance and risk analysis

Predictive Analytics

Built AI/ML-driven models to identify and prevent fraudulent activities

Cloud Backup Implementation

Implemented secure cloud backup using the EBS module to ensure data integrity and accessibility

Inside the console

Risk you can see, losses you can cut.

An illustrative iRDS view: premium, fraud and exposure data in one place, with alerts on unusual claims.

irds.ithena.app/analytics/underwriting
riRDS SourcesRiskFraudDashboards 3 OP
Risk/General and reinsurance/Last 12 weeks
Risk exposure and fraud losses, last 12 weeksLosses falling
Wk 1Wk 6Wk 12
Premium revenueFraud lossesRisk exposure index
Policy, claims and market data validated and backed up to cloud · 09:41:07
Since iRDS went liveLive
20%Revenue, up
30%Revenue loss, down
10%Risk, down
24Data sources migrated
Predicted risk by line, share
Motor36%
Property24%
Medical18%
Marine12%
Engineering10%
Analytics alerts3 new
Unusual claim cluster in motor, sent for review9m
Renewal pricing model refreshed35m
Exposure concentration rising in one region1h
Cloud backup verified2h
Board performance dashboard published3h

Illustrative view. Unit names, counts, shares and activity are examples; the headline results are the client's.

Turn insurance data into decisions.

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