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Case Study

Unlock Efficiency with Real-Time Operational Insights Using iRDS

An American yearbook and class ring manufacturer struggled with disparate systems, slow dashboards and poor data transparency. iRDS delivered operational analytics, performance dashboards and rapid data ingestion without IT intervention.

Engagement at a glance
Client
American manufacturer of yearbooks and class rings
Industry
Consumer products and education
Solution
ITHENA Rapid Deployment Solution (iRDS)
Scope
Operational analytics, performance dashboards, data fidelity, rapid ingestion
Headline result
91% fewer stockouts
Opportunity for impact

Three numbers operations moved.

Results after iRDS became the client's analytics platform.

91%

Reduction in stockout

Real-time operational analytics flagged stock issues before they became stockouts.

35B+

Transactions viewable for insights

Over 35 billion transactions available for analysis.

90%

Reduction in ETL with no IT intervention

Business users built data pipelines without waiting on IT.

About the client

Meet the organization and understand the context behind the transformation.

The client is an American memorabilia manufacturer of yearbooks and class rings, who wanted to migrate to an analytics-driven Business Intelligence platform. To overcome challenges like disparate systems, data delays, and lack of transparency ITHENA implemented its iRDS platform. With real-time operational analytics, user-friendly dashboards, AI-powered reporting, and rapid data ingestion, the client achieved streamlined analytics, faster decision-making, cost savings, and significant improvements.

In their words
ITHENA's iRDS platform has been a game-changer for us. It simplified our complex data processes, provided real-time insights, and empowered faster, smarter decision-making. The results exceeded our expectations, driving operational efficiency and business agility.

Director of Business Intelligence
Key challenges faced

Disparate systems, delayed data.

Frequent restructuring and slow dashboards kept the business from seeing what was happening.

  • Disparate systems and frequent data restructuring, limiting business agility
  • Non-customizable dashboards lacking feature parity, leading to data delays
  • Difficulty maintaining data transparency amidst rapid growth
Our solution

How ITHENA closed the gaps.

ITHENA’s advanced lakehouse technology, the Rapid Deployment System (iRDS), delivered.

Operational Analytics

Real-time insights with no ETL load, boosting agility and flexibility in reporting and analytics

Performance Dashboard

An intuitive dashboard with widgets and infographics for detailed visual insights

Data Fidelity

AI-driven self-service reporting, surpassing capabilities of tools like Tableau or PowerBI

Rapid Data Ingestion

Automated data processing for quicker, turnkey solutions

Inside the console

Insight without the ETL queue.

An illustrative iRDS view: stockouts fall as business teams build their own pipelines and dashboards without IT tickets.

irds.ithena.app/analytics/operations
riRDS SourcesAnalyticsDashboardsIngestion 3 OP
Analytics/Orders and inventory/Last 12 weeks
Stockouts and self-serve pipelines, last 12 weeksStockouts falling
Wk 1Wk 6Wk 12
StockoutsSelf-serve pipelinesReport refresh time
Billions of transactions queryable without IT tickets · 09:41:07
Since iRDS went liveLive
91%Fewer stockouts
90%Less ETL work for IT
35B+Transactions viewable
48Dashboards in use
Queries by team, share
Operations32%
Sales24%
Production20%
Finance14%
Other10%
Data activity4 new
Ring order backlog dashboard built by operations6m
Low stock forecast on cover materials24m
New source added without an IT ticket52m
AI report summarised weekly sales by school1h
Data fidelity checks passed2h

Illustrative view. Unit names, counts, shares and activity are examples; the headline results are the client's.

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