Transforming Operational Efficiency with iGEMBA for a Leading Golf Equipment Manufacturer
A premium golf equipment manufacturer ran KPIs on paper with no automated data feeds or history. iGEMBA gave the floor persona-based dashboards, colour-coded day and night indicators and tracking for people and action items.
- Client
- Premium golf equipment manufacturer
- Industry
- Sporting goods manufacturing
- Solution
- ITHENA Digital Shopfloor (iGEMBA)
- Scope
- Digital KPI dashboards, personnel and action tracking, colour-coded indicators
- Headline result
- 32% faster issue resolution
Three numbers the golf equipment floor moved.
Results after the shop floor moved from paper KPIs to iGEMBA.
Reduction in decision-making time
Live KPI dashboards replaced waiting on paper reports before acting.
Increase in operational efficiency
Personnel and action item tracking kept work assigned and moving.
Faster issue resolution
Colour-coded day and night indicators showed problems the moment they appeared.
Meet the organization and understand the context behind the transformation.
A leading manufacturer of premium golf equipment, renowned for its innovative technology that enhances performance for golfers of all levels. Focused on improving operational efficiency and data-driven decision-making, the company partnered with ITHENA to address challenges like reliance on paper-based workflows, limited real-time insights, and reduced productivity. By implementing ITHENA’s iGEMBA solution, the client achieved significant improvements in efficiency, visibility, and issue resolution, advancing their commitment to delivering high-quality products to golfers worldwide.
ITHENA’s iGEMBA solution revolutionized our operations by providing real-time visibility into KPIs and streamlining decision-making processes. The intuitive dashboards and automated insights significantly improved our efficiency, enabling us to focus on delivering the best products for our customers.
– Vice President, Operations
Paper KPIs and no history.
Without automated data or history, the team could not spot trends or trace root causes.
- Delay in decision-making and poor operational efficiency due to reliance on paper-based KPIs
- Lack of automated data feeds hindered real-time insights and limited proactive management
- Absence of historical data prevented trend analysis and effective root cause identification
- Inability to remap personnel assignments or track action items reduced visibility and impacted productivity
How ITHENA closed the gaps.
ITHENA’s Digital Shopfloor (iGEMBA) solution provided the client with:
Digital KPI Management
Customized persona-based dashboards for real-time KPI data views and enhanced performance monitoring
Personnel and Action Item Tracking
Streamlined tracking of workforce efficiency and task progress, improving operational efficiency
Color-Coded Dashboards
Intuitive color-coded (yellow/green) visual indicators providing instant insights into day and night performance metrics
Targeted Training and Implementation
Comprehensive training and testing with area representatives ensured the effective use of dashboards for optimal results
Both shifts, one live board.
An illustrative iGEMBA view: day and night shift KPIs against target, with personnel and action items tracked to closure.