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Case Study

Empowering Data and Dashboard Migration for an Energy Management Leader

An energy management technology leader needed to migrate data and dashboards into Oracle EBS without losing accuracy or momentum. ITHENA's iRDS team integrated the systems, migrated the data and trained users on the new dashboards.

Engagement at a glance
Client
Global energy management technology company (solar and storage)
Industry
Energy and utilities
Solution
ITHENA Rapid Deployment Solution (iRDS)
Scope
EBS integration, data migration, dashboards, user training
Headline result
99% accuracy in migrated data
Opportunity for impact

Three numbers the migration moved.

Results from the iRDS data and dashboard migration.

78%

Increase in productivity in one week

Personalised tools and setup support got teams productive within the first week.

30%

Boost in calls per hour

Dashboards built on migrated data helped the team handle more calls per hour.

99%

Accuracy rate in migrated data

Data validated through the migration so dashboards reflected the source systems.

About the client

Meet the organization and understand the context behind the transformation.

The client is a global leader in energy management technology, offering solar and storage solutions for both residential and commercial applications.To address challenges in aligning technology with existing initiatives, enhancing data safety, and improving resource productivity, they partnered with ITHENA. By implementing iRDS, the client seamlessly integrated their systems, boosted productivity, and ensured data accuracy, driving operational efficiency and better decision-making.

In their words
ITHENA’s iRDS solution helped us streamline our data migration process, increase productivity, and ensure the accuracy of our system integrations. The personalized support and expert training provided were crucial in improving our operational efficiency, allowing us to make faster decisions and enhance call handling performance.

– Vice President, Energy Management
Key challenges faced

A migration the team had no bandwidth for.

Limited bandwidth delayed the EBS rollout, and teams worried about data safety and adoption.

  • Lack of alignment between technology demands and existing initiatives
  • Bandwidth limitations delayed the EBS implementation process
  • Poor visual adoption and concerns over data safety
  • Diverse project demands led to reduced productivity and inefficient resource allocation
Our solution

How ITHENA closed the gaps.

ITHENA’s Rapid Deployment Solution (iRDS) empowered the client with:

Training Programs

Provided extensive training programs to enhance visual adoption and data safety

Persona-based Solution

Empowered the team with personalized tools and system setup support

Data Integration

Seamlessly integrated EBS and migrated data to create actionable dashboards

Project Management

Employed certified project managers to ensure timely delivery and comprehensive oversight

Inside the console

Migrated, validated, live.

An illustrative iRDS view of a cutover week: every record is reconciled against its source before dashboards reach users.

irds.ithena.app/migration/ebs-cutover
riRDS SourcesMigrationDashboardsUsers 3 OP
Migration/Oracle EBS/Cutover week
Records migrated and validated, cutover weekValidation on track
MonThuSun
MigratedValidatedExceptions
Reconciling source and target row by row · 09:41:07
Cutover resultsLive
99%Accuracy in migrated data
78%Productivity gain, week one
30%More calls handled per hour
38Dashboards rebuilt
Records validated by object
Customers100%
Orders100%
Invoices99%
Assets98%
Service cases97%
Cutover log3 to review
Orders table validated, 0 mismatches6m
Invoice batch 14 reconciled against source19m
3 records flagged: duplicate customer IDs33m
Service dashboard published to the support team1h
Training session booked: dashboard basics2h

Illustrative view. Unit names, counts, shares and activity are examples; the headline results are the client's.

Migrate without losing a record.

Tell us which systems and dashboards you need to move, and we'll show you how iRDS keeps the data accurate and the team productive.

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