Accelerating Operational Excellence through a Unified Low-Code Platform for a Global Pump & Valve Manufacturer
A global pump and valve manufacturer ran on paper workflows and legacy apps, spending 15 to 20 minutes per unit on manual tracking. ITHENA's low-code platform delivered mini-apps for time booking, inspection, digital Gemba and online witness testing.
- Client
- Global pump and valve manufacturer
- Industry
- Industrial manufacturing
- Solution
- ITHENA Low-Code No-Code platform
- Scope
- Production order and time booking, final inspection, iGEMBA, online witness testing
- Headline result
- End-to-end traceability
Three numbers the plants moved.
Results after the low-code platform replaced paper workflows.
Rapid development and deployment
Targeted mini-apps went live within four weeks.
End-to-End traceability
Every valve and component traceable from order to dispatch.
Reduction in total cost of ownership (TCO)
Fewer legacy applications lowered total cost of ownership.
Meet the organization and understand the context behind the transformation.
A leading global manufacturer of pumps and valves serving industries such as water, energy, infrastructure, process manufacturing, and industrial operations. Facing manual paper-based workflows, fragmented legacy applications, limited real-time shop-floor visibility, and high operational costs, the client partnered with ITHENA to implement an integrated Low Code No Code manufacturing platform. The outcome was digitized production and dispatch workflows, complete traceability, real-time GEMBA dashboards, remote pump test witnessing, Unified Namespace-driven data intelligence, and a scalable foundation for future smart manufacturing growth.
ITHENA helped us transform disconnected plant processes into one unified digital ecosystem. The LCNC framework enabled the development and deployment of site-specific applications in weeks rather than months, providing a much faster return on investment compared to traditional custom development. We now have real-time operational visibility, faster execution, improved traceability, and a scalable platform that supports our future manufacturing goals.
— Head of Manufacturing Operations
Paper records and disconnected apps.
Workflows were on paper, tracking took 15 to 20 minutes per unit and shop floor visibility was limited.
- Manual, paper-based workflows and disconnected systems across plants
- Time-intensive manual tracking and documentation for valves and components (15–20 minutes per unit)
- Limited real-time visibility into shop-floor KPIs and pump testing parameters constrained proactive, data-driven decision-making
- High reliance on paper records for heat code traceability and inspection checklists increased error risk and reduced auditability
- Disparate legacy applications across plants increased licensing, maintenance costs, and vendor dependency
How ITHENA closed the gaps.
ITHENA’s unified Low-Code No-Code (LCNC) platform, featuring an integrated suite of targeted mini-apps developed and deployed rapidly, empowered the client with:
Production Order & Time Booking
Automated operator time logging with seamless synchronization to the central SAP ERP system via Robotic Process Automation (RPA) bots
Final Inspection to Dispatch
Enabled end-to-end traceability of the valve lifecycle from warehouse putaway to dispatch, with automated generation of gate passes and loading slips
Digital GEMBA (iGEMBA)
Digitized shop-floor management with real-time Safety, Quality, Delivery, and Cost (SQDC) KPI dashboards and a Kaizen (continuous improvement) action-tracking board
Real-time Monitoring & Online Witness
Enabled customers to witness pump testing remotely through live data streams and video feeds through a web-based platform
Paper out, traceability in.
An illustrative view of the low-code mini-apps: manual tracking falls as every unit is recorded digitally from order to dispatch.