Case Study
Enabling Real-Time Visibility and Predictive Insights with ThingWorx & SCPA
0
x
Faster time to market
About the Client
A leading provider of industrial compressed air, vacuum, and cooling water automation and control solutions focused on efficiency and performance optimization.
0
x
Faster time to market
With ITHENA’s expertise and PTC ThingWorx and SCPA platform, we were able to connect our IT and OT systems, eliminate manual reporting, and gain real-time insights into asset performance, helping us reduce downtime and improve operational efficiency.
— Vice President, Operations
— Vice President, Operations
Opportunity for Impact
Reduction in unplanned downtime
0
%
Faster time to market
0
x
Improvement in operator efficiency
0
%
Key Challenges Faced
- Disconnected IT and OT systems, limiting unified visibility across operations
- Heavy reliance on manual data collection and reporting, leading to errors and delays
- Limited real-time monitoring of asset performance, resulting in unplanned downtime
- Difficulty performing root cause analysis across machine alarms and downtime events
- Operator inefficiencies due to fragmented systems and high “search time” for critical data
Our Solution
ITHENA delivered technical expertise and support across PTC ThingWorx, SCPA, Kepware, and PostgreSQL, enabling the client with:
Unified Digital Thread
Bridged IT and OT systems by creating a connected data ecosystem, enabling seamless data flow and enterprise-wide visibility
Industrial Connectivity & Data Automation
Leveraged Kepware for industrial connectivity and automated data collection to eliminate manual reporting and improve data accuracy
Real-Time Asset Monitoring & Alerts
Enabled SCPA Asset and Alert modules to provide real-time monitoring, reduce unplanned downtime, and improve operational responsiveness
Root Cause Analysis & Predictive Insights
Enabled drill-down into machine alarms and downtime events while identifying performance trends before failures occur