Revolutionizing Operational Efficiency for a Boiler Room Product Manufacturer with iGEMBA
A North American boiler room products manufacturer tracked KPIs on paper during Gemba walks, with no history and little drill-down for leadership. iGEMBA digitised the walks with persona-based dashboards, KPI colour limits and a Kanban task board.
- Client
- North American manufacturer of boilers, burners and controls
- Industry
- Industrial manufacturing
- Solution
- ITHENA Digital Shopfloor (iGEMBA)
- Scope
- Digital Gemba walks, interactive KPI dashboards, drill-down, task management
- Headline result
- 25% faster decisions
Three numbers the shop floor moved.
Results after Gemba walks moved from paper to iGEMBA.
Faster decision-making
Live dashboards with drill-down replaced waiting on paper KPI sheets.
Rise in team productivity
Kanban task assignment kept actions from each walk moving.
Decrease in production delays
Colour-coded KPI limits flagged problems before they delayed production.
Meet the organization and understand the context behind the transformation.
A leading North American manufacturer and supplier of boiler room products, specializing in boilers, burners, accessories, and controls. To address challenges like manual KPI monitoring, limited data access, and delayed decision-making, the company partnered with ITHENA to implement the Digital Shopfloor (iGEMBA) solution. By digitizing Gemba walks and introducing real-time dashboards, they streamlined operations, enhanced productivity, and improved data-driven decision-making.
ITHENA’s Digital Shopfloor solution transformed the way we monitor and manage our operations. With real-time data insights and interactive dashboards, we’ve significantly improved productivity, decision-making, and overall efficiency.
General Manager, Operations
Gemba walks on paper.
KPIs were logged by hand, with no history to learn from and no drill-down for leaders.
- Manual and paper-based KPI monitoring processes
- Absence of historical data delayed actionable insights
- Inadequate drill-down functionality for leadership
- Lack of interactive data access capabilities and detailed insights
How ITHENA closed the gaps.
The client partnered with ITHENA and implemented the Digital Shopfloor (iGEMBA) solution:
Digitized Gemba Walks
Provided persona-based dashboard with user-configurable organizational structure
Interactive Dashboard
Delivered customizable KPI formulas and color limits for visual indicators
Data Visualization
Enabled drill-down capabilities for detailed data insights
Task Management
Empowered with Kanban board with task assignment and tracking capabilities
The Gemba board, live.
An illustrative iGEMBA view: daily KPIs against target, with every action from the walk tracked to closure.