Enabling Real-Time Visibility and Predictive Insights with ThingWorx & SCPA
An industrial compressed air, vacuum and cooling water automation provider had disconnected IT and OT systems and manual reporting. ITHENA built a digital thread on ThingWorx, SCPA and Kepware with live alerts and root cause analysis.
- Client
- Industrial compressed air, vacuum and cooling water automation provider
- Industry
- Industrial automation
- Solution
- PTC ThingWorx, SCPA and Kepware delivered by ITHENA
- Scope
- Digital thread, industrial connectivity, live alerts, root cause analysis
- Headline result
- 42% less unplanned downtime
Three numbers the connected fleet moved.
Results after ITHENA connected the client's assets on ThingWorx and SCPA.
Reduction in unplanned downtime
Live asset alerts and root cause analysis prevented repeat failures.
Faster time to market
A unified digital thread cut the time to launch new connected products.
Improvement in operator efficiency
Digital workflows replaced manual data collection for operators.
Meet the organization and understand the context behind the transformation.
A leading provider of industrial compressed air, vacuum, and cooling water automation and control solutions focused on efficiency and performance optimization.
With ITHENA’s expertise and PTC ThingWorx and SCPA platform, we were able to connect our IT and OT systems, eliminate manual reporting, and gain real-time insights into asset performance, helping us reduce downtime and improve operational efficiency.
— Vice President, Operations
IT and OT that never met.
Systems were disconnected, data was collected by hand and alarms were hard to trace to a root cause.
- Disconnected IT and OT systems, limiting unified visibility across operations
- Heavy reliance on manual data collection and reporting, leading to errors and delays
- Limited real-time monitoring of asset performance, resulting in unplanned downtime
- Difficulty performing root cause analysis across machine alarms and downtime events
- Operator inefficiencies due to fragmented systems and high “search time” for critical data
How ITHENA closed the gaps.
ITHENA delivered technical expertise and support across PTC ThingWorx, SCPA, Kepware, and PostgreSQL, enabling the client with:
Unified Digital Thread
Bridged IT and OT systems by creating a connected data ecosystem, enabling seamless data flow and enterprise-wide visibility
Industrial Connectivity & Data Automation
Leveraged Kepware for industrial connectivity and automated data collection to eliminate manual reporting and improve data accuracy
Real-Time Asset Monitoring & Alerts
Enabled SCPA Asset and Alert modules to provide real-time monitoring, reduce unplanned downtime, and improve operational responsiveness
Root Cause Analysis & Predictive Insights
Enabled drill-down into machine alarms and downtime events while identifying performance trends before failures occur
Workforce Enablement & Digitalization
Delivered digital work instructions and intuitive dashboards, reducing operator search time and improving workforce efficiency