Integrating and Enhancing Development and Support for a Telematics Service Provider
A U.S. trailer telematics provider's legacy modules could not handle 50K+ trailers and 7M+ daily messages or integrate third-party sensors. iSAT delivered scalable provisioning, sensor integration, analytics and geo-fence alerts.
- Client
- U.S. trailer telematics provider
- Industry
- Transportation and logistics
- Solution
- ITHENA Smart Asset Tracking (iSAT)
- Scope
- System integration, scalable provisioning, analytics, geo-fencing
- Headline result
- 45% higher asset utilization
Three numbers the fleet moved.
Results after iSAT replaced the client's legacy tracking modules.
Accuracy in asset tracking
Every trailer tracked accurately at scale.
Increase in maintenance productivity
Data-driven service analytics made maintenance more productive.
Rise in asset utilization
Geo-fence alerts and analytics got more use out of each trailer.
Meet the organization and understand the context behind the transformation.
A prominent U.S.-based provider of trailer telematics solutions dedicated to empowering fleet operators with advanced tools to monitor, manage, and optimize their assets. Facing challenges with scalability, third-party sensor integration, and timely feature delivery, the client partnered with ITHENA to address these issues. By deploying the iSAT Smart Asset Tracking solution, the client achieved seamless system integration, enhanced platform performance, and real-time asset tracking, resulting in improved operational efficiency and significant cost savings.
iSAT revolutionized how we manage our fleet operations. The platform's scalable capabilities, real-time asset tracking, and seamless third-party integrations significantly boosted our efficiency and asset utilization. With ITHENA's support, we overcame scalability challenges and delivered superior service to our customers.
VP, Operations
Legacy modules at 7M messages a day.
The legacy platform could not scale or integrate new sensors, and deadlines kept slipping.
- Limitations in scalability due to legacy application modules, struggling to handle over 50K trailers and process 7M+ messages daily
- Lack of support and integration capabilities with third-party sensor providers
- Aggressive timelines for delivering changes
How ITHENA closed the gaps.
ITHENA’s Smart Asset Tracking solution, iSAT was deployed with features including:
System Integration and Timely Delivery to Changes
Delivered device microcontroller unit (MCU) integrations with new features and enhancements, ensuring timely and high-quality implementation
Scalable Software Provisioning
Provided scalable software supporting 3rd party sensor providers, increasing performance and platform uptime
Data-driven Service and Analytics
Enabled efficient management of high data volumes (50K+ trailers, 7M+ messages daily) with workflow-driven analytics to manage the infrastructure for inclusive value
Geo-Fence Configuration and Automated Alerts
Identified exact location of an asset and configured automated alerts to notify change in location, loss or theft
Every trailer, tracked.
An illustrative iSAT view: trailer sensor events monitored at scale, with geo-fence and temperature alerts sent to dispatch.