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rapid deployment of EV chargers
About the Client
A leading provider of turnkey solutions for designing, installing, and managing EV charging systems in the United States. Focused on advancing sustainable transportation infrastructure, the client specializes in delivering innovative, reliable, and scalable EV charging solutions. To overcome operational challenges such as delayed issue resolution, limited monitoring capabilities, and billing inefficiencies, the company adopted ITHENA’s iSEC platform. With real-time performance insights, robust remote management tools, and diverse charging options, the client improved operational efficiency, expanded its user base, and delivered a superior charging experience.
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rapid deployment of EV chargers
iSEC revolutionized how we manage our EV charging infrastructure. With real-time performance insights, seamless remote monitoring, and AI-driven analytics, we significantly reduced downtime and enhanced operational efficiency. The platform’s diverse charging options and secure payment gateways not only optimized our revenue but also elevated the charging experience for our growing user base.
– Operations Manager
– Operations Manager
Opportunity for Impact
Rapid deployment of EV chargers
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Faster charging insights
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EV users expanded
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Key Challenges Faced
- Lack of real-time monitoring led to delays in detecting and diagnosing errors at remote EV charging stations
- Limited charger capacity and inability to monitor station performance hindered operational efficiency
- Inadequate billing systems and tracking mechanisms resulted in financial discrepancies and operational risks
Our Solution
ITHENA implemented iSEC, a smart EV charging platform, to enhance the service experience for its end customers.
One-stop Solution
Launched iSEC, a Charging Station Management System (CSMS) in both web and app formats, within 4 weeks, with end-to-end customer support
Remote Monitoring
Installed specific 7.4 kW chargers on vans and UTVs (utility terrain vehicles) enabling modern mobile charging
Diverse Charging Options
Offered a wide range of EV chargers like 7.4 kW, 60 kW, 120 kW, & 400 kW, able to charge up to ten vehicles at once with a single Level 2 AC charger
Performance Monitoring
Provided real-time monitoring with actionable insights and remote management to reduce downtime, address performance issues, and ensure a consistent user experience
