Case Study

Elevating KPI Tracking and Operational Efficiency in Defense Manufacturing with iGEMBA

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boost in overall productivity

About the Client

The client specializes in designing, developing, and manufacturing weapon systems, missile parts, and ammunition. To address challenges with delayed decision-making, limited visibility into performance metrics, and a lack of comprehensive root cause analysis, they implemented ITHENA’s iGEMBA solution. By transitioning to real-time KPI tracking, smart visualization tools, and automated alerts, the company significantly enhanced operational efficiency, boosted productivity, and reduced decision-making time, positioning them for continued success in a demanding industry.
0 %

boost in overall productivity

I just posted an entire week of material to these programs for reporting in about 30 minutes. Used to take me 15+ hours all during the week. YAY!!!!

-Enloa, End User

Opportunity for Impact

Boost in overall productivity
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Reduction in decision-making time
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Increase in operational efficiency
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Key Challenges Faced

  • Delayed decision-making and action due to time-consuming paper-based KPI monitoring during Gemba walks
  • Inability to identify trends and patterns for proactive management of shop floor incidents
  • Limited visibility into key performance indicators across SDQC
  • Unavailability of historical data to conduct thorough root cause analysis (RCA) and developing targeted corrective actions

Our Solution

ITHENA’s Digital Shopfloor (iGEMBA) solution provided the client with:

Digital KPI Dashboard

Digitized dashboards enabled users to define organizational hierarchy and KPIs for a unified view of shop floor performance

Smart Visualization

Persona-based visualization of KPI formulas and color thresholds for clear performance insights

Historical KPI Access

Provided access to historical data of KPIs for easy comparison of current observations with past trends, enabling effective pattern analysis

Proactive Issue Resolution

Streamlined efficient task tracking and issue resolution related to KPI breaches

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