Enhancing Performance Monitoring for Global Manufacturer of IVUS Equipment
A U.S. maker of intravascular ultrasound (IVUS) equipment had little visibility into procedures run on its systems and no real-time maintenance alerts. ITHENA built a monitoring app, data pipeline and cloud infrastructure with remote software updates.
- Client
- U.S. manufacturer of IVUS equipment
- Industry
- Medical devices
- Solution
- ITHENA Business Transformation
- Scope
- Performance monitoring, data pipeline, cloud infrastructure, software updates
- Headline result
- 40% lower maintenance costs
Three numbers the installed base moved.
Results after ITHENA connected the client's IVUS equipment.
Reduction in total maintenance costs
Real-time alerts moved maintenance from reactive to planned.
Improvement in operational efficiency
A scalable data pipeline and cloud platform served every device.
Enhanced customer experience
Hospitals got more reliable equipment and faster support.
Meet the organization and understand the context behind the transformation.
A leading U.S. manufacturer of Intravascular Ultrasound (IVUS) equipment, focused on advancing medical technology through innovation. To overcome challenges such as limited visibility into equipment performance, high maintenance costs, and the inability to scale across platforms, the client partnered with ITHENA to implement Business Transformation solution for optimizing IVUS equipment operations.
The solution provided us with critical visibility into our equipment performance and streamlined our maintenance processes. With the user-friendly application, we can now monitor IVUS operations in real time, ultimately enhancing customer satisfaction and operational efficiency.
-Director of Engineering
Medical equipment nobody could see into.
Procedures were invisible, alerts were missing and the platform could not scale.
- Lack of visibility into the procedures done on the IVUS equipment
- Absence of real-time alerts and notifications for equipment maintenance
- Inability to scale across platforms
- High maintenance costs, leading to inefficiencies
How ITHENA closed the gaps.
ITHENA implemented Business Transformation solution that provided full visibility into the performance of IVUS equipment.
Performance Monitoring
Created an architecture for data transfer from the customer's system to a centralized platform, ensuring efficient and reliable performance monitoring
Data Pipeline & Cloud Infrastructure
Developed a secure data pipeline and cloud infrastructure to facilitate the seamless transfer of performance data from IVUS device
Software Updates
Designed and implemented software updates to enhance equipment functionality and maintain optimal performance
User-friendly Monitoring Application
Delivered an intuitive application for real-time equipment monitoring and proactive maintenance