Accelerating Decision-Making Through Real-Time Data Integration with Ignition
A Fortune 500 chemical manufacturer had data split across PLCs, historians, MES and ERP, with manual entry in between. ITHENA used Ignition to connect plant floor and enterprise systems and deliver real-time dashboards.
- Client
- Fortune 500 chemical manufacturer
- Industry
- Chemicals and process manufacturing
- Solution
- ITHENA IT/OT integration on Ignition
- Scope
- PLC, MES, ERP integration, automated data flow, persona dashboards
- Headline result
- 64% fewer data quality issues
Three numbers the plant data moved.
Results after Ignition connected the client's OT and IT systems.
Faster decision-making
Real-time, reliable data from the plant floor reached decision makers in one place.
Faster data entry
Automated data flow removed manual entry between plant and enterprise systems.
Drop in data quality issues
Fewer manual touchpoints meant fewer errors in reported data.
Meet the organization and understand the context behind the transformation.
A Fortune 500 chemical manufacturer delivering specialized products through a global network of production facilities. The organization faced challenges with siloed data, manual processes, and inconsistent reporting. By implementing ITHENA’s Ignition-powered integration platform, they achieved real-time data access, reduced operational inefficiencies, and created a scalable digital foundation that bridged the gap between IT and OT systems.
With ITHENA and the Ignition platform, we’ve broken down long-standing silos between our plant floor systems and enterprise applications. For the first time, our teams, from operations to corporate, have access to real-time, reliable data in one place. It’s transformed our ability to collaborate, respond quickly, and make informed decisions at every level of the organization.
Chief Digital Officer
Silos between the plant and the business.
PLCs, historians, MES and ERP did not talk to each other, so data moved by hand.
- Fragmented data sources across PLCs, historians, MES, ERP, and other systems
- Manual data entry processes prone to delays and errors
- Disconnected OT and IT systems preventing unified performance tracking
How ITHENA closed the gaps.
The client partnered with ITHENA and integrated the IT & OT systems using the Ignition platform:
Unified Data Integration
Connected PLCs, MES, ERP, and databases through a centralized platform to eliminate silos
Seamless Data Flow
Removed manual touchpoints to improve data accuracy and reporting speed
IT/OT Convergence
Established secure, bidirectional data exchange between enterprise systems and the plant floor for a unified view across the enterprise
Holistic Operational Visibility
Delivered persona-based dashboards for real-time visibility into the operation